Shipping policy

Shipping Policy

Thank you for shopping with Knitt Happens! Each of our products is handmade with care, and we want your order to arrive safely and securely.

Processing Time

Ready-to-ship items are typically processed within 2–3 business days. Made-to-order or custom items may require additional processing time. Any estimated production time will be communicated with the customer when applicable.

Shipping Rates

Shipping charges are calculated based on the type and size of the item purchased and will be displayed at checkout before payment is completed.

Delivery Time

Once your order has been shipped, estimated transit time is generally 3–5 business days. Delivery times are estimates and may be affected by carrier delays, holidays, weather, or other circumstances outside of our control.

Tracking

When tracking is available, customers will receive tracking information after their order has shipped.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing your order. Customers are responsible for providing a complete and accurate delivery address. If you notice an error, please contact us as soon as possible.

Lost or Damaged Packages

If your package arrives damaged or there is an issue with your delivery, please contact us as soon as possible so we can help determine the appropriate next steps.

Questions

If you have questions about shipping or your order, please contact Knitt Happens using the contact information provided on our website.